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SERVICE
service
WARRANTY
appearance
APPEARANCE

Appearance damage is not covered under warranty:After the sale, due to variety of reasons, glass broken or scratch, case scratches, back cover scratches, crown crooks, etc. Generally belongs to the use, not coveredunder warranty. But problems like dial scale is uneven, case eye skew, asymmetric, etc. Generally belongs to manufacturing defect, they are covered under warranty.

battery
Battery

For quartz watch on our website

The battery can be used for 1~2 years , If customers need exchange

battery. We can offer extra batteries with $0.5/piece

movement
Movement

Watch exposed to the enviroment with extemely high or low temperature, crown not locked, would easily cause moisture or liquid penetrate into the watch. This kind of mishandling is not within warranty.

If the watch opened or repaired by a 3RD party. It equals that the customer give up the right of our warranty service.

During replacement or repairment, the replaced parts will become the property of FOKSY company.

MECHANICAL WATCH

MCE Watch Instructions

Thank you for choosing MCE Watch. With your credit, MCE Watch will keep improving itself in the future by further combining the advantage of each kind of materials and the classic technics, in order to make every single MCE watch an artwork of outstanding quality. This is exactly our promise for you.

Basics of mechanical watches

A mechanical watch is powered clockwork, gears, so when the button clockwise to adjust the time.

The winding power rings of hollow mechanical watch usually at below of literally watch.Wind up the spring, according to the spring, can not wring to the end , which causes movement stuck and break of spring.

If mechanical watch no energy, turn around 15 times to the limit.

MCE Watch Instructions

Hand winding movement watches should be fully released before winding a winding watches to ensure there is enough energy to the operation.

Automatic movement watches, its energy comes from the movement of the wearer's arm, so the movement of the arm has enough kinetic energy generated even you dont hand winding it. When the wearer is not enough exercise to add enough energy for the watch, the method can be used to compensate for hand winding the crown rotation for less than 12 laps.

multi-functional automatic mechanical watches should minimize the use of function buttons, function buttons can not be used when the required pull the crown clockwise for more than 24 hours, the movement will be automatically reset, so that the function buttons reinstated.

If a self-winding watch never worn more than 20 hours , on the next time wearing it should be turned the crown 12 laps again to start the movement of the drive system again.

Mechanical watches error

General mechanical error range is about ± 60 sec / day,the specific error is based on the watch’s movement, the error is unrelated to the price of the watch, The automatic watch energy is from wearer’s wrist swing wind,a fully-wound automatic watch can continue work 24 hours.if without wearing or swing more than 20 hours the watch will stop work.we recommend you that fully-wound the watch before you wear it.

Imaintenance and precautions

1.To prevent moisture from the watchcase and to keep the waterproofness, please make sure the crown is always in the locked state.

2.If mechanical watch been unused for a long time,the spring will relax to table motionless.At this time,please shake first,then wind up enough, and adjust time clockwise,before reuse it.

3.mechanical watch rotates via gear.so water,damp and acid-base should be avoided as far as possible to avoid the effect on mechanical gear accuracy , which finally led to an error of travel time.

Function illustrations

WARRANTY

In the very unlikely occurrence that you are unsatisfied with your Gents Timepiece or bracelet, there are damages, or you just inherited $100,000 and want a Rolex instead; we offer a 30-day unconditional money back guarantee.

If there is a problem with the quality of the watch you can return it and get full refund within 7 days; replaceable within 30 days; repairable within 365 days. Also, the shipping cost is on us if the return or exchange is caused by our fault.

If your timepiece was damaged in the shipping process please send us a few pictures of the damages within 3 days of receiving to watch@foksywatch.com – we will be in touch and arrange another to be shipped.

Before returning items to us, please read and follow the instructions below. Please make sure that you understand our return policy and ensure that all criteria are met before physically sending any items back to us.

Note: We reserves the right to charge a handling fee on all returned products.

General Returns:

1. All products must be returned in their original condition.

2. Mis-shipped products: For mis-shipped items (item received was not item ordered), once confirmed, we will be responsible for an item exchange and any shipping fees. If you so choose, you can also return the product and get a full refund plus the shipping and handling fee.

3. Color Errors: If the color of the item received is not what was ordered, you are eligible for a full refund. (This does not apply if the color difference is caused by your display monitor.)

Returning For Replacement Or Refund:

1. Quality Issues:

We will be responsible for an exchange or refund if there are any product quality problems within 30 days of the Customers receiving the item. Customers may need to send the product back to us, and after confirming that the product has not been damaged on purpose, we will exchange the product or offer a refund.

2. Non Quality Issues:

For all products, if a customer returns a product, within 7 days after receiving it, for non quality reasons, we will offer a refund of 85% of the original product price. (15% is for the shipping fee which cannot be returned)

Returned products should be in brand new condition with original packaging. If any accessory or the original item was lost during the process of returning, we will deduct the price of the lost item from any refund.

Notice:

1.Watch exposed to the enviroment with extemely high or low temperature, crown not locked, would easily cause moisture or liquid penetrate into the watch.This kind of mishandling is not within warranty.

2.If the watch opened or repaired by a 3RD party. It equals that the customer give up the right of our warranty service.

3.During replacement or repairment, the replaced parts will become the property of FOKSY company.

4.Appearance damage is not covered under warranty: After the sale, due to variety of reasons, glass broken or scratch, case scratches, back cover scratches, crown crooks, etc. Generally belongs to the use, not covered under warranty. But problems like dial scale is uneven, case eye skew, asymmetric, etc. Generally belongs to manufacturing defect, they are covered under warranty.